Privacy Policy

Tozando Mitsuboshi Global Co., Ltd. (hereinafter referred to as "our company")
We recognize that protecting personal information is a social responsibility, and we strive to ensure that our customers can use our website with peace of mind.
We will handle personal information as follows:


1. Scope of handling of personal information

This Privacy Policy applies to the purchase of products through our website,
This applies when making inquiries, subscribing to email newsletters, etc.

Personal information acquired through the use of our website will be used
It will be managed appropriately in accordance with this policy.


2. Personal information acquired

We may collect the following personal information:

  • full name

  • address

  • telephone number

  • email address

  • Shipping Information

  • Order History

  • IP address, cookie information, etc.

* We do not store payment information such as credit card numbers.
It is processed securely by a payment processor.


3. Purpose of use of personal information

We will use the personal information we collect for the following purposes:

  • Shipping products and carrying out related tasks

  • Confirming and changing your order

  • Responding to inquiries

  • Information on products, services, campaigns, etc.

  • Creating analytical and statistical data for the purpose of improving our services

  • Preventing fraudulent use

  • Legal response


4. Safety management of personal information

In order to ensure the accuracy and safety of personal information,
We will take reasonable security measures to prevent unauthorized access, leakage, loss, tampering, etc.


5. Entrustment of personal information

We will use your personal information to the extent necessary to achieve the purpose of use.
We may outsource operations to delivery companies, payment processing companies, system providers, etc.
In this case, we will provide appropriate management and supervision to the contractor.


6. Provision of personal information to third parties

We will not provide personal information to third parties without the consent of the individual, except in the following cases:

  • When the individual has given their consent

  • When disclosure is required by law

  • When providing information to the extent necessary for outsourcing


7. Transfer of personal information abroad

We use cloud services such as Shopify and overseas payment and delivery companies,
We may store and process your personal information on servers located outside your country.
We have confirmed that these businesses have appropriate systems in place to protect personal information.


8. Cookies

Our website may use cookies to improve convenience and analyze usage.
You can refuse the use of cookies by changing your browser settings.
In that case, some functions may not be available.


9. Disclosure, Correction, and Deletion of Personal Information

Customers can request the disclosure, correction, deletion, etc. of their personal information.
If you wish to do so, please contact us at the address listed below.


10. Changes to this Privacy Policy

The Company may, in accordance with changes in laws and regulations or operational needs,
The contents of this policy may be changed without notice.
Any changes will take effect when they are posted on this website.


11. Contact Information

Tozando Mitsuboshi Global Co., Ltd.
Personal information management officer 〒111-0033
11-6, Taito Ward, Tokyo

Phone number: +81-77-535-9136