Description based on the Specified Commercial Transactions Act
Store Information
Store name
MITSUBOSHI GLOBAL Official Online Store
Seller name
Tozando Mitsuboshi Global Co., Ltd.
Sales Manager Name <br data-start="235" data-end="238">Kimura Toshihide
Address: 111-0033
11-6, Taito Ward, Tokyo
telephone number
+81-77-535-9136
email address
hayate@mitsuboshi-global.com
Homepage URL
https://shop.mitsuboshi-global.com/
Regarding product sales
Product delivery time <br data-start="445" data-end="448">We will ship your product within two weeks after confirming your payment.
However, if the item is out of stock, made to order, or during busy periods, it may take some time to ship.
Delivery method of the product <br data-start="538" data-end="541">Delivery will be made by a major shipping company or Japan Post.
Handling of defective products
Please be sure to check the product when it arrives.
In the following cases, please contact us within 7 days of receiving the product and return it to us.
We will promptly replace the product, and we will cover the shipping costs.
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If you receive a product that is different from the one you ordered
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If the product is damaged or soiled
Returns Policy
We accept returns for non-defective products within 7 days of receiving the product.
However, the shipping costs for returns will be borne by the customer.
Returns will not be accepted in the following cases:
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Products that have been used once
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Products that have been damaged or soiled by the customer
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Products that have been processed, repaired, remodeled, etc. by the customer
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Products with missing product labels and accessories at the time of delivery
Payment method and payment period
We accept the following payment methods:
For details, please see the "Shipping and Payment Methods" page.
Credit card payment
JCB / VISA / MasterCard / American Express / Diners Club
Once your order is confirmed, payment will be processed promptly and the product will be shipped.
Required fees other than the product price
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Consumption tax (10%)
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Shipping fee (please see the "Shipping and payment methods" page for details)
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If you use cash on delivery: Cash on delivery fee
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If you use a bank transfer: Bank transfer fee (to be paid by the customer)
